Remote Help Desk
Whether your business functions around the clock or just during certain hours, monitoring is a critical aspect to the proactive prevention of downtime. Through our real-time monitoring and support solutions, we can catch small problems before they progress to larger ones and take corrective actions immediately, so you always come in to a working environment. Have an emergency after-hours? We are available 24x7x365 to assist you.
Need some extra hands to help manage your network?
Network Support and IT Infrastructure Management can streamline your daily operations. Progressive Technology Group provides additional resources to in-house IT departments, for the purpose of keeping your business current with best technology practices while freeing in-house staff to be more productive. We can help your company standardize and document server operations providing the expertise to keep your business running efficiently.
Increasing technology and business challenges such as virtualization, server migrations and data center consolidation requires a robust, yet flexible server management plan. With mission-critical applications running in a server environment, a break-fix solution is simply not an option. Our Server Care IT plan offers a comprehensive server management solution that is proactive, up-to-date and business intelligent.
Our Network Support and IT Infrastructure Management plan includes:
- Proactive management and maintenance
- Project planning, design and implementation
- 24/7 monitoring of your physical and virtual servers
- Rapid troubleshooting of performance bottlenecks
- Security against internal and external threats
- Usage analysis and capacity planning
Find out how Network Support from Progressive Technology can help your business succeed.