24×7 IT Monitoring & Reporting

Whether your business functions around the clock or just during certain hours, monitoring is a critical aspect to the proactive prevention of downtime. Through our real-time monitoring and support solutions, we can catch small problems before they progress to larger ones and take corrective actions immediately, so you always come in to a working environment. Have an emergency after-hours? We are available 24x7x365 to assist you.

Back in the early Two-Thousands when we started doing 24/7 monitoring reporting, it was a big deal quite a differentiator. I couldn’t think of any of my competition that were doing reporting and monitoring at that level at that time.

Well, fast forward fifteen plus years and now everybody’s doing it. 24/7 really is kind of a barrier to entry. If you’re not having your IT guy monitor your stuff 24/7, you’ve got to get a new IT guy. Its really cheap nowadays and everybody can do it.

But it begs the question if everybody’s doing it and everybody has that technology available, what’s the differentiator? Well, to us what I really think it comes down to is the experience they have with their monitoring. It really comes down to process, and policies, and procedures, and the way your people are trained.

What do you do when an alert comes in? Alerts can come flooding in by the thousands. What does that mean? Well, you have to know how to tune your device so they’re monitoring the right things, the things that really count. At the end of the day, all we really care about is, can I show up at work, can my employees be productive, can I get the things done my business was designed to do with the help of technology and I need my reporting to make sure that if something is going to happen it’s not going to happen in such a way to completely take me off line or cause a major disruption to my business.

If you’re monitoring is working properly you get the monitors, you get a proactive alert, somebody takes action on it, and you should be able to keep going with your business without any business interruption whatsoever.

Need some extra hands to help manage your network?

Network Support and IT Infrastructure Management can streamline your daily operations. Progressive Technology Group provides additional resources to in-house IT departments, for the purpose of keeping your business current with best technology practices while freeing in-house staff to be more productive. We can help your company standardize and document server operations providing the expertise to keep your business running efficiently.

Increasing technology and business challenges such as virtualization, server migrations and data center consolidation requires a robust, yet flexible server management plan. With mission-critical applications running in a server environment, a break-fix solution is simply not an option. Our Server Care IT plan offers a comprehensive server management solution that is proactive, up-to-date and business intelligent.

Our Network Support and IT Infrastructure Management plan includes:

  • Proactive management and maintenance
  • Project planning, design and implementation
  • 24/7 monitoring of your physical and virtual servers
  • Rapid troubleshooting of performance bottlenecks
  • Security against internal and external threats
  • Usage analysis and capacity planning

Find out how Network Support from Progressive Technology can help your business succeed.

Contact us Today